FAQ
Contact Us
  • ADDRESS: Kaixiang Ave NO.76B Caota Town, Zhuji, Zhejiang
  • MOBILE: +8618857501855
  • E-MAIL: yuanfanknitting@163.com
  • TEL: +86-575-89077712

1. I have my own design of socks. How can I know whether you can produce or not?

We produce many kinds of socks of various materials and various colors, including socks of different length, invisible socks, anti-slip socks, antibacterial socks, compression socks, diabetic socks, printed socks, etc. If you want to know whether we can produce your socks, just contact us and tell us what kind of socks you want. We will reply at the first time.


2. I want to make sure the quality of my socks after put in to production. Can you send me some samples while my order is on production?

Yes. If you need the samples in production, just tell us. We can send you some. We are confident that we can keep the quality even after the socks are put into production.


3. What is the price per pair of the socks?

As you can imagine,there is a lot of overhead included with creating your unique sock design, modifying your logo to be sock-ready and then finally setting up the sock machine to produce your socks. Thus the price per sock goes down quite a bit if you are placing a larger order. Other factors that influence price might be sock length, sock materials, ways of package, delivery location and rush delivery. The best way to get an accurate price is to tell us all these information so that we can then provide you with an accurate quote on pricing.


4. Do the colors on the website reflect the original product?

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. Sometimes computer screens and screen settings vary, so we cannot guarantee that the products on your screen will look identical to the ones in your hand. However, the difference is usually barely noticeable and they still look great.


5. What if I don’t know what I want my socks to look like and need help designing them?

No problem. We are here to help you get amazing looking custom socks! You can just give us some rough ideas on what you want and we can present you with some options. Alternatively ask us to recommend some design options to you.


6. Can you send me a catalogue?

We make a variety of socks. The catalogue can be complex. If you want a catalogue, please contact us and tell us what kind of socks do you want. Then we can send you a catalogue accordingly.


7. Can I change our shipping address if the order is placed?

You can choose to change your shipping address if necessary, but you maybe need to pay some extra amount for Out-of-plan costs.


8. How long does it take for delivery?

In the common condition, it will cost about one month or 45 days to ship  the goods to the destination port for delivery. And production time depends on the order quantity you need. The more the quantity, the longer the time. You can be assured for our high effectiveness with several production lines.


9. What is your MOQ?

Our MOQ is 3000 pairs for one design and one color.

10. What your company type? manufacturer or trading company?

We are a leading professional manufacturer located in Zhuji city, China.


11. If I have my own design, how long can you make a sample to me?

It takes about two to three days.


12. Is your site secure?

Absolutely. We do not ask for any personal information until you are on a secure page with a lock icon in the lower right corner of your browser. We never sell any information about our customers to anyone, ever, and we will not add you to any mailing lists.


24 hours at your service:

yuanfanknitting@163.com

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